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Council's updated website

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Find out what you need to know about Council's updated website and why it's better.

We launched Council's updated website in early April 2025. It's designed to make it easier for you to find information, complete tasks and stay informed. 

We're excited to incorporate a new online services section to offer a more centralised and user-friendly experience for customers doing business with us.

 

What's updated and improved?

The updated website is designed to improve user experience and accessibility.

Simpler navigation. Find what you need, when you need it. It's faster to navigate the new site with fewer clicks.

Mobile-friendly design. It's designed for mobile, providing users a seamless experience on any device.

Improved navigation. There's a streamlined menu structure and intuitive layout to help you move through the site quickly, with clear pathways to services, categories and frequently accessed content.

Better search functionality. There's better search functionality to help you get the results you need fast. The search function has been redesigned for accuracy and efficiency, delivering faster, more relevant results with improved filtering options to help you find what you're looking for with minimal effort.

Accurate, up-to-date content. Site content has been updated, simplified and better structured so it is easy to read, understand and act upon.

New online services section. Makes it easier to search and access Council services. Pay bills, report issues, and apply for permits all in one place.

Looking for something else

Online services

Contact Council

News and community updates

Benefits

Save time

Save time on everyday tasks with a more efficient website.

Consistent, accurate information

Get consistent, accurate information whether you're online, on mobile, or speaking with us.

More accessible and user-friendly

It's more accessible and user-friendly for everyone, regardless of ability.

Works seamlessly across devices

It works seamlessly on your preferred device, whether it's desktop, tablet or mobile phone.

Frequently asked questions

Using the updated website

Most of your saved bookmarks will automatically redirect to the correct page on Council's updated website.

If a page has changed, you'll be guided to the closest match.

Our new Online services section makes it easier to search and access Council services.

Frequently used services are highlighted and grouped under easy to understand headings:

  • Pay and apply
  • Report an issue
  • Register and request.

Support is available through the same channels as before. Find ways to contact Council.

Your feedback is important to us. Use the feedback feature found at the bottom of each page to tell us what works and what doesn't. Your feedback will help us to continue improving.