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Bin collections

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Find out when your bins are collected, including your general waste, recycling and green waste recycling services.

Woman putting her green waste bin on footpath for collection.

Bin collection calendar

General waste, green waste and recycling items are collected at different times of the week. Bins are collected every day of the year, including public holidays. Enter your address into the search bar to find the bin collection date in your area.

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Is your bin damaged or has it been stolen?

Council will fix or replace it for free. Learn more about how to request a bin repair or replacement.

Important things to know

To prepare your waste:

  • bag up any loose rubbish such as dust and kitchen scraps
  • keep recyclables loose - do not bag items you intend to recycle
  • keep any garden prunings small
  • avoid overloading your bin (maximum weight is 70 kg).

When taking out your bins:

  • place bins at the kerb or as close to the kerb as possible by 5.30am
  • when taking out multiple bins, set these at least 30 cm apart
  • keep bin lids closed with wheels facing towards your property 
  • position your bin so that it is not obstructed by parked cars
  • avoid blocking pedestrian pathways or vehicle access.

Retrieving your bin after collection

Bins can only be placed on the kerb at a reasonable time before collection (no earlier than 24 hours before collection) and need to be removed from the kerb as soon as possible after collection (no longer than 24 hours after collection).

Full bins left out on the footpath too soon before collection or empty bins left on the footpath after collection can become a safety hazard for pedestrians and road users and can detract from the amenity of the area. The Health, Safety and Amenity Local Law 2021 outlines requirements for bin collection times and other safety considerations.

Council may investigate bins continually left on the footpath or kerb and issue on-the-spot fines if you do not have a reasonable excuse for not returning your bins to your property.

Request an extra bin collection

You can contact Council to arrange an extra waste collection (special waste bin collection) for a fee.

You can pay online for your special waste (extra) bin collection service.

Always forgetting bin day?

Download the free Brisbane Bin and Recycling app to be notified when bin and kerbside collection is coming up in your area.

Download for free via:

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What can I do if my bin was missed?

You can report it online or phone Council if your bin was not collected on collection day. 

Report missed bins: 

  • after 4.30pm on your bin collection day for general waste bin collections
  • within 2 working days of your bin collection day for recycling and green waste bins.

Bins will be collected as soon as possible once a request has been made.

Apply for in-home bin collection

Council can arrange for bin collection from within your property if:

  • you're frail, have a physical or sensory disability
  • no able-bodied person lives at your address
  • you don't have a neighbour or next of kin nearby who can assist.
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Note

To apply for bin collection assistance, phone Council on 07 3403 8888.

Frequently asked questions

If Council missed your bin collection, you can report a missed bin after 4.30pm on your day of service. You can report a missed recycling or green bin collection within 2 working days of your normal day of service. Bins are collected as soon as possible.

Before you contact Council about replacing your stolen bin, double-check your neighbour has not taken your bin by mistake.

To report a stolen bin, you can

To report a bin complaint, use our Report a bin problem online form

You can request a replacement or repair for a damaged or stolen bin, or report an abandoned bin. When we investigate your complaint about a bin left out, we consider: 

  • the day of service (the day of collection) 
  • how long the bins have been left on the footpath or kerb 
  • how often the bins are left out.

Alternatively, you can phone Council on 07 3403 8888.