Complaints and fines

Brisbane City Council has regulations and restrictions around noise, light, stormwater run-off, graffiti, air and water pollution and other nuisance, environmental, building and development issues. Find out how to make a complaint to Council for an issue or nuisance, and information about the complaints process.

Council encourages people to talk to their neighbours about nuisance problems before making a complaint. Read about the environmental nuisance complaints process.

Types of complaints

Council can investigate complaints about noise, odour, smoke, ash, fumes, light and other forms of pollution. Find out about acceptable levels and when you can make a complaint about an environmental nuisance.

Water surface

Stormwater pollution, runoff and drainage problems can cause issues. Find out what sorts of complaints Council can investigate.

Find out how Council investigates building and development complaints.

Read about the regulations on pest animals, unsightly vegetation and overgrown land.

Towed car

You can make a complaint about abandoned vehicles. Shopping trolleys left outside of shopping precincts can be reported to the retailer.

Illegal dumping of household and building rubbish can damage the environment. Find out how to make complaint.

Find out about hazardous fencing materials and how neighbour disputes over fencing are handled.

Buildings in the Fortitude Valley area must be maintained to a standard which does not detract from other buildings in the area.

Find out how to report graffiti sightings and what Council is doing to prevent graffiti.

Fines and infringements

Learn about Council's fine and infringement appeals process, and how to lodge a dispute.

Council provides an easy and secure way to pay many different types of bills, infringements, renewals and fines.

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Brisbane City Council acknowledges this Country and its Traditional Custodians. We pay our respects to the Elders, those who have passed into the Dreaming; those here today; those of tomorrow.