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Rates and payments

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Pay your rates, a fine or bill. Learn how rates are calculated and if you’re eligible for a rates discount.

Payments and fines

  • Manage your rates

     Pay your rates easily with a range of different payment options including direct debit. Update your account and find extra rates information.

  • Pay a fine

     Pay and check your fines online and apply to pay them off over time.

  • Bills, renewals and other payments

     Pay your bills, including permits, renewals and registrations, quickly and securely online.

Manage your rates account

  • How rates are calculated

     Learn how Council calculates your rates, what other charges or levies may apply to you and how to lodge an objection.

  • Check rates balance

     Make a rates balance enquiry online, including for when you buy, sell or transfer the title of a property.

  • Rates relief, rebates and exemptions

     Learn if you’re eligible for Council rates discounts, relief, concessions and exemptions.

  • Apply for a rate account rebate

     Request a Rate Account and Services Establishment Fee exemption or a rate rebate for not-for-profit organisations.

  • Receive rates notices by email

     Sign up for email delivery of your rates notice. Opt in for text message reminders to help you pay your bill on time.

  • Set up direct debit

     Set up, change, defer or cancel direct debit rates payments online. You can also cancel your rates donation.

Manage your property

  • Update property manager

     Request a change of property manager when a rental agent takes over management of a rental property.

  • Update property use

     Notify Council of a change of property use or provide the address of a property being used for temporary accommodation.

Sale of land for overdue rates and/or charges

When a property owner fails to pay their rates, Council has the authority to adopt a resolution to sell the land in accordance with the City of Brisbane Regulation 2012 (Qld). This resolution allows Council to proceed with the sale of the property to recover the outstanding rates. 

Once the properties are advertised for sale, there is still an opportunity for the property owner to prevent the sale. If the rates and any associated costs are paid in full, the property can be removed for the list of properties to be sold.

A notice of auction as published on the Courier Mail on 4 October 2025 appears in the link below. The auction is set for 5 November 2025 with 9 properties going to auction. Refer below for further information.

Credit and debit card surcharge

There’s a 0.78% surcharge for payments made by:

  • Visa credit and debit cards
  • Mastercard
  • American Express.

This surcharge covers the fees Council is charged for these payment methods.

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Note

  • The surcharge will be applied at the time of payment.
  • Credit card payments using BPAY do not incur a surcharge.