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Report stormwater drain issues

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Report an issue with a stormwater drain or request additional drainage in your neighbourhood.

Report online now

Report stormwater drain issues online.

How to report a stormwater drain issue

You can report stormwater drainage issues in Brisbane online. 

For urgent or public safety issues, phone Council on 07 3403 8888.

What you can report

Use the online form to:

  • report blocked or damaged drains or grates
  • request additional stormwater drains.

Report online now

Report stormwater drain issues online.

Report stormwater drains online

You can report stormwater drain maintenance or request additional drainage using the online form.

Check you have the relevant information on hand to help us investigate your report.

What you need to provide

To complete your report or request, include:

  • location details, including the street and suburb
  • the type of stormwater drain you’re reporting or the reason you're requesting more drainage
  • photos of the drain (optional)
  • your contact details (optional).
information outline1

Note

If you submit an anonymous report, you won’t receive a reference number or be able to follow up on your report. 

Report online now

Report stormwater drain issues online.

Frequently asked questions

Who is responsible for stormwater drains in Brisbane?

Both property owners and Council share responsibility for stormwater drains in Brisbane. 

Property owners must:

  • make sure appropriate stormwater infrastructure is in place on their land
  • maintain the stormwater outlet leading to the point of discharge.

Council maintains stormwater drainage and infrastructure beyond property boundary lines.

Find out about stormwater drainage, runoff and pollution.

There’s building waste next to a stormwater drain near my house. Should I report it?

Yes, you should report building waste near stormwater drains. This includes materials such as concrete, soil and paint.

If these contaminants wash into the drainage system, they can pollute our waterways and cause property damage.

To manage these risks, building and construction sites often need to implement erosion and sediment control measures.

You can report stormwater drain issues online

Report online now

Report stormwater drain issues online.

How to report a stormwater drain issue

You can report stormwater drainage issues in Brisbane online. 

For urgent or public safety issues, phone Council on 07 3403 8888.

What you can report

Use the online form to:

  • report blocked or damaged drains or grates
  • request additional stormwater drains.

Report online now

Report stormwater drain issues online.

Report stormwater drains online

You can report stormwater drain maintenance or request additional drainage using the online form.

Check you have the relevant information on hand to help us investigate your report.

What you need to provide

To complete your report or request, include:

  • location details, including the street and suburb
  • the type of stormwater drain you’re reporting or the reason you're requesting more drainage
  • photos of the drain (optional)
  • your contact details (optional).
information outline1

Note

If you submit an anonymous report, you won’t receive a reference number or be able to follow up on your report. 

Report online now

Report stormwater drain issues online.

Frequently asked questions

Who is responsible for stormwater drains in Brisbane?

Both property owners and Council share responsibility for stormwater drains in Brisbane. 

Property owners must:

  • make sure appropriate stormwater infrastructure is in place on their land
  • maintain the stormwater outlet leading to the point of discharge.

Council maintains stormwater drainage and infrastructure beyond property boundary lines.

Find out about stormwater drainage, runoff and pollution.

There’s building waste next to a stormwater drain near my house. Should I report it?

Yes, you should report building waste near stormwater drains. This includes materials such as concrete, soil and paint.

If these contaminants wash into the drainage system, they can pollute our waterways and cause property damage.

To manage these risks, building and construction sites often need to implement erosion and sediment control measures.

You can report stormwater drain issues online

Report online now

Report stormwater drain issues online.