Public transport accessibility
Learn how Brisbane City Council is making buses, metros, CityCats and ferries accessible for people of all abilities.
Bus accessibility
All Brisbane City Council buses include a range of accessibility features.
Access for wheelchairs or mobility devices, with a maximum capacity of 300 kg.
Allows easy access for all passengers.
Two designated spaces for wheelchairs or mobility devices.
Visit the Department of Transport and Main Roads website for more information on travelling with wheelchairs and mobility scooters.
Visually impaired passenger telephone service
This service is for passengers with a visual impairment that require assistance to access a Council bus service.
Guide, hearing or assistance dogs on buses
Certified guide, hearing and assistance dogs are allowed on buses and metros.
When travelling with your dog, make sure you have your handler's identity card available. Your dog must be certified by an approved trainer or training institution and have passed a Public Access Test (PAT).
For more information on travelling with a guide, hearing or assistance dog, visit the Queensland Government website.
Metro accessibility
We’ve designed the Brisbane Metro vehicles (metros) together with accessibility experts to make them Australia’s leading accessible public transport option. Learn more about metros.
Three large mobility bays feature in the front compartment.
A low-floor design from front to rear allows for accessible boarding.
Self-service boarding with door request buttons.
An automated ramp at the front door for prams and mobility devices.
Dynamic route map displays include next-stop and arrival times.
Next-stop audio announcements and hearing loops feature in all compartments.
CityCat and ferry accessibility
CityCats have a range of accessibility features to make your journey as comfortable as possible.
Gates and ramps ensure all passengers can board and disembark safely.
Up to 6 dedicated wheelchair and mobility scooter areas.
Hearing loops assist passengers with hearing devices.
Ferry terminals
Many ferry terminals are fully accessible.
To find out which terminals are accessible, visit Translink.
Guide, hearing or assistance dogs on CityCats and ferries
Certified guide, hearing and assistance dogs are allowed on CityCats and ferries.
When travelling with your dog, make sure you have your handler's identity card available. Your dog must be certified by an approved trainer or training institution and have passed a Public Access Test (PAT).
For more information on travelling with a guide, hearing or assistance dog, visit the Queensland Government website.