Go Between Bridge toll credit scheme

An unprecedented level of government and private investment is occurring in our city centre. New transport infrastructure such as the Brisbane Metro and Cross River Rail, as well as new residential and commercial buildings, tourism and entertainment precincts will reshape our city centre. 

With this investment comes disruption to the city in the form of construction impacts, including road and footpath closures, changes to public transport routes and stops, property impacts and public spaces. 

To help alleviate the construction impacts associated with major projects in the area, Council is investing in a toll credit scheme on Brisbane’s Go Between Bridge for local residents.

• A credit of $100 per eligible toll account per annum will be available (maximum credit of $400 per eligible toll account over the life of the relief scheme).
• The toll credit is applicable to approved residents in the 4101 postcode with a valid Linkt toll account. 
• The toll credit is only available for toll accounts used for private travel, following application and approval.
• Applicants will be required to apply online and reapply each year on the anniversary of application and provide supporting evidence of 4101 residency to be credited for the forward year.

• Residents and tenants of 4101-suburb including South Brisbane, Highgate Hill and West End can apply for a Linkt tolling credit on the Go Between Bridge.
• Residents and tenants applying must have at least six months remaining on their tenancy at the time of application.
• An eligible applicant and Linkt account can only receive one $100 credit over any given twelve-month period.  Applicants in a share house arrangement or similar would need to demonstrate eligibility and have a separate eligible Linkt toll accounts.
• The purpose of this initiative is to provide temporary relief for residents in the 4101-postcode to ensure they can travel to local destinations during the major construction activities of projects in South Brisbane, such as Brisbane Metro and Cross River Rail.

A number of options are available to households in the 4101-suburbs when it comes to applying for the Go Between Bridge toll credit scheme, including:

1. Complete the online application form. See below for details of this.
2. Send your details and supporting documents through to the team directly at
   BI-TPO-GBB_Toll_Credit@brisbane.qld.gov.au.
3. Contact council’s 24-hour Contact Centre on 3403 8888 and request a hard copy form to be sent out to your private address. Council’s fulfilment team will be notified and will distribute a hardcopy form to the applicant, along with a reply-paid envelope.
4. Visit a Brisbane City Council Business Centre, library or engaging with their local ward office where assistance in printing and other resources is available to assist residents in completing their application.

• The toll credit is planned to be in place for the duration of major infrastructure works for Brisbane Metro in South Brisbane, which are scheduled to be completed by mid-2024.
• Council and Transurban administer and implement the relief scheme.

• Transurban have provided notification to Linkt account holders with 4101 addresses via email.
• Council’s website will be updated regularly with information about the scheme and eligibility criteria
• Council’s 24-hour Contact Centre can also provide information about the scheme.

Before applying for the toll credit, read the terms and conditions for the Go Between Bridge (GBB) Toll Credit Scheme.