Go Between Bridge toll credit scheme terms and conditions

Before applying for the toll credit, please read the terms and conditions for Brisbane City Council’s Go Between Bridge (GBB) Toll Credit Scheme.

1.  The GBB Toll Credit Scheme seeks to provide financial assistance in the form of a credit (Toll Credit) to use for travel on the Go Between Bridge to residents of the 4101 postcode as a result of the conversion of Victoria Bridge to a green bridge and closure to use by private vehicles (the Scheme).
    
2. The Toll Credit is paid by Council as a credit to a Linkt Account. It is not available in any other manner including cash. The Toll Credit is capped to $100 per Eligible Resident in any 12-month period.
    
3. Any costs or expenses incurred by the Eligible Resident in connection with the Scheme, Toll Credit or the use of the Go Between Bridge or other toll road by an Eligible Resident are the responsibility of the Eligible Resident.
    
4. The Scheme opens for applications on 1 January 2021 and will remain open until public transport services provided on Brisbane Metro vehicles commence operation on the Victoria Bridge and are available for use by the general public or 31 December 2024 (whichever is the first to occur).
    
5. Council reserves the right to withdraw or cancel the Scheme at any time without notice to Eligible Residents.
    
6. To be eligible for the Toll Credit, a person must:
   (a) be a resident of the 4101 postcode; and
   (b) be an occupant at the residential address identified on the application form; and
   (c) be at least 18 years of age or have the consent of a parent or guardian; and
   (d) have a Linkt Account issued: (i) in the name of the person applying; and (ii) identifying the person’s residential address as identified on the application form; and (iii) relating to a passenger car or motorcycle used for private use only; and (e) be a natural person.
    
7. To make an application to claim a Toll Credit, a person must:
   (a) complete the approved application form available on Council’s website; and
   (b) provide Council with sufficient documentation to confirm that the person is eligible for the Toll Credit in accordance with clause 6.
    
8.  Council may request the person to provide additional documentation to confirm their eligibility. If a person does not provide the requested additional documentation within 7 days from the date of the request, the application will automatically lapse, and the person will need to make a new application to Council.
    
9. Without limiting Council’s ability to request additional documentation, a person making an application under clause 7 must:
   (a) provide a copy of the current Linkt Account statement; and
   (b) provide a copy of the vehicle registration certificate for each vehicle identified on the Linkt Account statement; and
   (c) where the person is an owner occupier of a residential premises—provide a copy of a current Brisbane City Council rates notice; and
   (d) where the person is an occupant of a residential premises:
       (i) under a residential tenancy agreement and the person is: 
           (A) named on the residential tenancy agreement—provide a copy of the residential tenancy agreement; or
           (B) not named on the residential tenancy agreement—provide: 
               (1) a copy of the residential tenancy agreement; and 
               (2) a statement from the person named on the residential tenancy agreement that the person is a resident of the premises stated on the residential tenancy agreement; and 
               (3) a copy of a current utility (water, internet etc.) bill in the person’s name showing the residential address identified on the application form; and 
               (4) a copy of both sides of the person’s driver’s licence demonstrating that the person is a resident of the premises identified on the application form; or 
       (ii) under an informal lease arrangement—provide: 
           (A) a letter from the property owner confirming that the person resides at the residential address identified on the application from; and 
           (B) a copy of a current utility (water, internet etc.) bill in the person’s name showing the residential address identified on the application form; and 
           (C) a copy of both sides of the person’s driver’s licence demonstrating that the person is   a resident of the premises identified on the application form; and 
   (e) where the person is an occupant of a residential premises, the person must be able to demonstrate that they have no less than 6 months remaining under the terms of the residential tenancy agreement or informal lease arrangement.
    
10. Council may:
    (a) approve the application; or
    (b) refuse the application.
     
11. If Council approves the application:
    (a) the approval is valid for a period of 12 months commencing on the date that Council approves the application; and
    (b) the Toll Credit will be applied to the Eligible Resident’s Linkt Account, generally within 60 days of Council’s decision. Council may, but is not required to, notify a person that they have been approved as an Eligible Resident.
     
12. If Council refuses the application, Council must provide reasons for its decision.
     
13. All decisions of Council made under clause 10 are final and not subject to appeal.
     
14. A person may apply to Council for each subsequent year of the Scheme:
    (a) where the person is an Eligible Resident—no sooner than 12 months from the date of the Eligible Resident receives approval from Council under clause 10(a); or
    (b) for a person who has not previously been an Eligible Resident—at any time during the term of the Scheme.
     
15. The Toll Credit is not transferrable.
     
16. To the extent permitted by law, Council is not liable for any loss or damage whatsoever suffered (including but not limited to direct or consequential loss) in connection with the Scheme.
     
17. By participating in the Scheme, the person applying and all Eligible Residents acknowledge and agree to their personal information as set out in the application form and any supporting documents provided by Council being collected, stored, used and disclosed by Council for the purpose of the Scheme.
     
18. Without limiting clause 17, all Eligible Residents acknowledge and agree that Council may disclose their personal information to Linkt for the purpose of applying the Toll Credit to their Linkt Account.
     
19. Council reserves the right to modify these terms and conditions at any time.
     
20. In these terms and conditions, the following definitions apply:
    4101 postcode means the suburbs of Highgate Hill, South Brisbane and West End.
    Eligible Resident means a person who has been approved by Council to receive the Toll Credit under the Scheme.
    Linkt means Queensland Motorways Management Pty Ltd ABN 86 010 630 921 trading as "Linkt".
    Linkt Account means an active Pre-paid Tag account or a Pre-paid Tagless account issued by Linkt that has not been suspended or terminated or is otherwise unable to be credited.
    motorcycle means a vehicle identified as a “motorcycle” on the vehicle’s registration certificate.
    owner occupier means a person who is eligible for the Owner Occupier Rebate for rates and charges under Council’s Resolution of Rates and Charges.
    passenger car means a vehicle identified as a “passenger car” on the vehicle’s registration certificate.
    private use means the identified “Purpose of Use” category set out in the vehicle’s registration certificate.
    residential premises mean premises where the sole use is as the principal place of residence of the owner/s or occupiers.